Frequently asked questions
Short answers about how HelloPera works.
- How much does HelloPera cost?
- HelloPera is free to use, and the free plan is meant to be genuinely useful rather than a trial with the important parts removed. A paid plan with higher document-scanning limits and a longer forecast is planned, but there is nothing to buy today.
- Does HelloPera connect to my bank?
- No. You record what happened yourself. That is deliberate: it means HelloPera works for cash, e-wallets and money owed to you by other people, which bank connections cannot see.
- What happens when I upload a receipt?
- It is stored privately. Uploading does not create a transaction. Automatic document reading is not enabled at launch; enter the details manually. When document reading becomes available, it will require your request and confirmation.
- Can I get my data out?
- Yes, at any time, as CSV or JSON, from your settings. It includes your accounts, transactions, bills, receivables, expected income, categories and recurring rules.
- Can I delete everything?
- Yes. Deleting your account removes your profile, all your financial records and every file you uploaded. We keep one dated note that a deletion happened, with no financial information attached.
- Does HelloPera handle more than one currency?
- It stores each account in its own currency and reports each currency separately. It never converts between them, because an exchange rate applied to a balance would be an invented number in a place people act on numbers.
- Is my data used for advertising?
- No. Your financial records are never shared with advertisers or used to target an advertisement. HelloPera does not currently show advertising at all.
- Does HelloPera give financial advice?
- No. It records what you tell it and does arithmetic on it. Forecasts and summaries are calculations, shown with their inputs, not recommendations.
Something not answered here? Get in touch.